PrivacyPolicy.

Who we are

GP Laser Forge Ltd provides professional laser cleaning services across the UK.

For the purposes of UK data protection law, GP Laser Forge Ltd is responsible for the personal information described in this privacy policy.

Information we collect

When you contact us or submit a project enquiry through the website, we may collect information including:

• Your name
• Your email address
• Your telephone number, if provided
• The location of your project, if provided
• Approximate dimensions or measurements
• Details you provide about your project or requirements
• Photographs you choose to attach to your enquiry
• Technical and security information associated with your use of the website, such as IP address, browser or device information where processed for website operation and security

Please avoid including personal information in project photographs or enquiry descriptions unless it is relevant to your request.

How we use your information

Personal information submitted through this website may be used to:

• Review and respond to your enquiry
• Assess the requirements and suitability of a potential job
• Prepare or discuss a quotation
• Communicate with you about your project
• Keep appropriate business records relating to enquiries, quotations and work undertaken
• Protect the website and enquiry form from spam or abuse
• Meet applicable legal, regulatory, accounting or other legitimate business requirements

Information submitted through the enquiry form is not used to subscribe you to marketing emails.

Our lawful basis

Under UK data protection law, GP Laser Forge must have a lawful basis for processing personal information.

Depending on the circumstances, the processing described in this policy may be necessary:

• To take steps at your request before entering into a contract, for example when assessing an enquiry or preparing a quotation
• To perform a contract where you become a customer
• For legitimate interests in responding to enquiries, operating the business, maintaining appropriate records and protecting the website from abuse
• To comply with legal obligations where applicable

Where legitimate interests are relied upon, those interests are considered alongside your rights and interests.

Who we share information with

GP Laser Forge does not sell personal information.

Information may be processed by service providers that help operate this website and handle enquiries. These currently include:

Personal information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

International transfers

Some service providers used to operate the website and process enquiries may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards are relied upon where required by applicable data protection law.

How long we keep information

Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on whether an enquiry progresses into a quotation or customer relationship, whether the information is required for business records, and whether there are legal, accounting or regulatory reasons for retaining it.

Information that is no longer required will be deleted or otherwise securely disposed of where appropriate.

Security

Reasonable technical and organisational measures are used to help protect personal information from unauthorised access, loss, misuse or disclosure.

While appropriate measures are taken to protect personal information, online transmission and storage can never be completely risk-free.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including rights to:

• Ask for access to personal information held about you
• Ask for inaccurate information to be corrected
• Ask for personal information to be deleted in certain circumstances
• Ask for processing to be restricted in certain circumstances
• Object to certain processing
• Receive or transfer certain information in a portable format where the right to data portability applies

These rights do not apply in every circumstance. If you wish to exercise a data protection right, contact[email protected].

Cookies & website security

This website uses Cloudflare Turnstile to help distinguish legitimate visitors from automated traffic and protect the enquiry form from spam and abuse.

Turnstile may process technical signals associated with your browser and connection for this security purpose.

If additional analytics, advertising or other non-essential cookie-based services are introduced in the future, this policy and any required cookie controls will be updated accordingly.